How We Can Help
Navigating complex workplace conflicts and issues can be challenging for any team. At UKResolution, we understand the intricacies involved and offer expert support and supervision for your casework teams. We provide flexible support and expert guidance and supervision for your internal investigators, coaches, mediators and Resolution Hubs.
Our Support and Supervision services offer bespoke expert guidance for organisations with their own internal teams of investigators, coaches or mediators.
Our experienced consultants partner with your teams, facilitating regular workshops to provide a safe space for discussions, share best practices, and reflect on effective strategies. Whether you have your own team of mediators and investigators or need guidance on handling specific concerns, UKResolution is here to support you every step of the way.
We will also provide external support for your own internal Resolution Hubs, where they may require objective guidance or support when triaging an internal request for resolution, as part of your resolution framework.
Our supervision and support provides comprehensive guidance for your teams when they are handling internal concerns and need an objective ear.
Tailored supervision sessions for professional development of your coaches, investigators and mediators, as well as members of your Resolution Hub
How It Works
We provide flexible support and expert guidance and supervision for your internal investigators, coaches, mediators and Resolution Hubs, leveraging an independent triaging process to recommend the most suitable resolution path. In collaboration with our panel of qualified employment lawyers, we offer sound advice on employment law best practices.
In addition to upskilling and managing your own pool of resolution specialists, we offer the unique advantage of constant case monitoring. We’ll provide you with quarterly account management reviews, track metrics and analyse data to pull out any key themes appearing in your case work, and provide supportive, meaningful recommendations on how to nip issues in the bud.
Who Can Benefit?
Our services are ideal for organisations committed to putting their purpose, values, and people first. You stand to benefit from our Outsourced Resolution Centre if:
- You lack the internal resources or capacity to manage cases consistently, quickly, or effectively.
- Internal grievances frequently escalate to formal processes, leading to unnecessary complexity and costs.
- Employees have lost confidence in the fairness and consistency of your resolution procedures, hindering open communication.
- You’re looking to reduce expenses associated with grievances, investigations, and employment tribunals by embracing informal resolution methods.
Why Choose UKResolution?
- Expertise: Our team of accredited consultants brings extensive experience in resolving workplace disputes effectively and efficiently.
- Efficiency: By outsourcing your resolution processes to us, you can free up valuable internal resources and focus on your core business objectives.
- Transparency: Our transparent triage process and intuitive casework dashboard ensure that you’re always informed and in control.
- Results-Oriented: We’re committed to delivering positive outcomes for all parties involved, helping you foster a productive and harmonious work environment.
- Data driven: Our UKResolution clients benefit from a wide array of data on the frequency, nature and location of cases, as well as key insights on case length and how quickly they are being resolved.
Ready to Experience the UKResolution Advantage?
Contact us today to learn more about how our Outsourced Support and Supervision can transform your approach to workplace conflict resolution. Let’s work together to build a healthier, happier, and more productive workplace for your organisation.
