OUTSOURCED SERVICES

Work with us as your trusted partner and flexibly outsource your ER and informal resolution casework

YOUR TRUSTED PARTNER

UK Resolution offers a comprehensive package of dispute resolution and conflict management support to a wide array of organisations. Operating as part of the TCM Group, we are drawing on over twenty years experience of award-winning employee relations, mediation, coaching, investigations and restorative practices.

Outsourced Services

We specialise in providing end-to-end triage support and case allocation services for customers seeking to streamline their casework. With our innovative Resolution Index®, we ensure a tailored and efficient approach to resolving each case, empowering organisations to navigate workplace challenges with confidence.

What are the benefits?

Our outsourced resolution services are designed to offer flexible support to organisations that already have internal casework teams but require additional assistance on an as-needed basis. Here’s how we can help:

Resourcing challenges

During unexpected busy periods, high staff turnover, or absences, we provide flexible assistance to ensure timely resolution of all cases, helping you manage workload fluctuations effectively.

Expertise Gap Fill

Clients may encounter situations where they lack specific expertise or experience to handle certain types of cases or projects. Outsourced Services can bridge this expertise gap by providing access to experienced professionals with specialised skills.

We offer full management of any high-profile, complex, contentious, or high-risk cases, leveraging expert consultants in collaboration with our panel of qualified employment lawyers to ensure sensitive cases are handled appropriately.

How It Works

Outsourced Services can provide flexible assistance to help you manage workload fluctuations effectively. Whether you need support during busy periods or you could really do with the help of our expert consultants when dealing with complex or contentious disputes, UKResolution is your trusted partner. We ensure that you remain on top of your casework, providing expert resolution services with an incredibly quick turnaround.

Who Can Benefit?

Our services are tailored to assist organisations that have internal casework capacity but require additional support on an as-needed basis. You stand to benefit from our Outsourced Services if:

  • During unexpected busy periods or periods of high staff turnover and absences you struggle to manage cases consistently, quickly, or effectively.
  • You sometimes lack the specific expertise or experience to handle certain types of cases such as any high-profile, complex, contentious, or high-risk cases.
  • You’re already looking to reduce expenses associated with grievances, investigations, and employment tribunals by embracing informal resolution methods.

Why Choose UKResolution?

  • Expertise: Our team of accredited consultants brings extensive experience in resolving workplace disputes effectively and efficiently.
  • Efficiency: By outsourcing your resolution processes to us, you can free up valuable internal resources and focus on your core business objectives.
  • Results-Oriented: We’re committed to delivering positive outcomes for all parties involved, helping you foster a productive and harmonious work environment.

Ready to Experience the UKResolution Advantage?

Contact us today to learn more about how our Outsourced Services can transform your approach to workplace conflict resolution. Let’s work together to build a healthier, happier, and more productive workplace for your organisation